Section 3 · Mandatory paperwork
D'Viajeros: the form everyone forgets
D'Viajeros is the Cuban government's online passenger declaration. It is mandatory for every traveler — including children — and your QR code is checked at boarding. Most denied-boarding incidents at Miami and Fort Lauderdale come down to a missing or expired D'Viajeros.
Cost
Free
Submit window
Within 7 days
Output
QR code
Required for
Every traveler
Some airlines enforce a 72-hour window
Although the Cuban government allows submission within 7 days of departure, several U.S. carriers will not accept a D'Viajeros submitted more than 72 hours before flight time. Submit as close to your departure as is comfortable.
Explore this topic
How to complete the D'Viajeros form
The 9-step wizard, field by field, with screenshots from the official portal.
D'Viajeros FAQ
Re-submitting after edits, traveling with a connection, and what happens if your QR doesn't scan.
D'Viajeros for children
Minors need their own declaration. Whose passport details go where, and who signs.
Common D'Viajeros errors
The 8 errors that most often trigger boarding denial — and how to correct each one.
Frequently asked questions
When should I submit the D'Viajeros form?
Officially within 7 days of arrival in Cuba. In practice, most airlines prefer to see it submitted within 72 hours of departure. Submitting too early can cause carrier-side validation problems.
Is D'Viajeros the same as the eVisa?
No. The eVisa is the entry visa itself. D'Viajeros is a separate online declaration covering health, customs, and contact information. You need both.
What if my QR code won't scan at the airport?
Re-open the confirmation email and increase your screen brightness. If it still fails, you can re-submit at the airport using airport Wi-Fi — but this is stressful and avoidable. Always bring a printed copy as backup.
Stay informed
Cuban and U.S. regulations change frequently. Browse our other sections to keep your trip, your shipment, or your family support on solid ground.
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